Q What kind of company is eCCODY, is it a retail or wholesale company?
A We are a company integrating R&D, production and sales, We are marketing in OEM and ODM service of electronic cigarettes.
Q Can the product be customized? If so, where can it be customized?
A On the basis of neutral products, there are many customizable contents, for example, custom color, logo, capcaity, intake holes, tip shape etc.
Q How to start a custom order, what is the process?
A Provide us with your concept or logo or any design you want, our skilled engineer team will show you effect by picture,or physical sample can be made as per your requires.
Q How can get the right device?
A We will recommend suitable device according to your needs, or customize products according to your requirements.
Q How long does take for sampling?
A
If it is a simple product with a logo, it can be completed in 5-7 days. If it is a more complex customization, depending on the specific situation, we will do our best to complete it in a short time.
Q What's the turnaround time for production
A
7-9 days for materia preparation, daily output is 10K after step into the production, such as for 100K cartridge, it will take approx 25 days.
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